Privacy Policy

Last updated: 10/9/26

At NEUROPEAK, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit theneuropeak.com.

2.1 Information We Collect

  • Personal Information: Name, email address, phone number, shipping address, and payment details provided when you place an order or sign up for our newsletter.

  • Automatically Collected Information: IP address, browser type, device information, and browsing behavior via cookies and analytics tools.

2.2 How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate order updates and respond to inquiries

  • Send promotional emails/newsletters (only with your consent)

  • Improve our website, products, and customer experience

  • Prevent fraud and ensure secure transactions

2.3 Payment Information

Online payments are processed securely through PayFast. NEUROPEAK does not store your credit/debit card details on its own servers; all payment data is handled directly by our payment gateway partner in accordance with their security standards.

2.4 Cookies

Our website uses cookies to enhance browsing experience, remember cart contents, and analyze site traffic. You can disable cookies through your browser settings, though this may affect site functionality.

2.5 Data Sharing

We do not sell or rent your personal information to third parties. We may share data with:

  • Shipping/courier partners to fulfil deliveries

  • Payment processors (e.g., PayFast) to complete transactions

  • Analytics providers (e.g., Google Analytics, Meta Pixel) for marketing insights

2.6 Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.

2.7 Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at ibrahim@theneuropeak.com or 0333-0199060.

2.8 Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date.

2.9 Contact